Answer
As per ISM Code Definition is – “The Company should ensure that the ship’s personnel are able to communicate effectively in the execution of their duties related to the SMS”
• Conducting tool box meeting to ensure that everyone is informed about tasks, objectives, and potential
hazards.
• Conducting a closing meeting to review what went well and identify areas for improvement.
• Use of company checklists for routine tasks and emergency procedures. This helps ensure that important
information is communicated consistently and nothing is overlooked.
• Encouraging a culture of open communication where crew members feel comfortable expressing concerns,
asking questions, and providing feedback. This can help prevent misunderstandings and address issues before they escalate.
• Regular training sessions on effective communication techniques.
• Conducting regular emergency drills to practice communication during crisis situations- ensures that
communication flows smoothly under pressure.
• Follow company SOP, which will help in understanding standard phrases and terminology to avoid
misunderstandings.
Encourage assertiveness
Two way communication
Knowledge of barriers in communication
Common working language
Reporting of any lack of communication
IMO SMCP- standard maritime communication phrases for Deck officers above 500 GT. Ex- 4 on Deck
,ariya , abase phrases