QMS principles

Answer

QMS Principles (ISO 9001:2015)

The 7 fundamental Quality Management System principles governing modern maritime ISM/QMS frameworks:

1. Customer Focus: Primary goal is meeting customer (and regulatory) expectations and enhancing satisfaction.
2. Leadership: Unity of purpose and direction set by top management to align culture and objectives.
3. Engagement of People: Empowering, training, and involving competent staff at all levels.
4. Process Approach: Managing interrelated processes as a coherent system to achieve consistent, predictable results.
5. Improvement: Maintaining an ongoing focus on continual improvement (PDCA cycle).
6. Evidence-Based Decision Making: Decisions based on objective data analysis and facts rather than assumption.
7. Relationship Management: Managing interactions with key stakeholders, suppliers, and regulatory bodies to sustain performance.